EXO - EXOcial Club Official MD Goods (A ver. Baseball Uniform)

Please also note that

※ ALL PRODUCTS ARE FACTORY SEALED. Discolouring/scratches may be present on the products/inclusions/plastic wrapping due to the factory manufacturing process. NO exchanges/refunds allowed for such instances (e.g. discolouring/scratches/dented areas on the sealed albums, scratches on photocards, missing inclusions, loose wrapping of the product by manufacturer)

※ PRODUCT CONTENT IS SUBJECT TO CHANGE. Product contents are determined by the respective company. ALL items are factory-sealed and kpocashop will not be responsible for any manufacturing errors or damages (e.g. missing content/internal damages). NO exchanges/refunds will be given for any issues deemed as manufacturing errors.

READY TO SHIP

Preparation: Upon receiving your order, it will be ship out within 3-5 working days.

Most 1st tier(Lowest) shipping cost (Photocards,Postcard - paper item) can include roughly up to

- Photocard-sized: 30qty

- Postcard-sized: 10qty

Shipping option (Trackable):

(Singapore) Singpost, Qxpress, ParknParcel

(Worldwide) Singpost, DHL, FedEx International Priority

Shipping fee are calculated at checkout.

In the event of:

Damaged / Inaccurate order received

All discrepancies must be accompanied with an full unboxing video, film without interruption from before opening to checking the item so that the invoice number is visible. If there is no video or it is difficult to check accurately due to suspected edit or split video, acceptance may be restricted

Parcel lost in transit: Unfortunately, it is beyond our control of any misfortunate events occurred during shipping. We would be able to help to open a claim from the postal service for the lost parcel. However it does not guarantee a claim. We would only be able to refund the amount if the postal service compensates us for the lost parcel. Again, please note that this is out of our control.

Parcel returned to sender: Kindly note that we do not do refund for reason such as Unclaimed, Refused, Incomplete/Wrong address, No Such Address due to buyer's issue. In order to mail out again, another shipping fee has to be collected again. 

If parcel is returned due to rejected component in it, we will only be able to refund the item fee, shipping fee cannot be refunded as it has been shipped once.

Please ensure the address given is in full with correct postal code. If there is no reply/payment after 2 weeks of notification for us to mail out again, the order will be treated as abandonment and unclaimed for.

Kindly note that all product information shown on this site are the product information provided by the official manufactured company and is displayed as it is. 

Refund is possible only if products are out of stock or wrongly shipped due to mistake from us.

Please note the followings. And by purchasing you agree to these.

※ ALL PRODUCTS ARE FACTORY SEALED. Discolouring/scratches may be present on the products/inclusions/plastic wrapping due to the factory manufacturing process. NO exchanges/refunds allowed for such instances (e.g. discolouring/scratches/dented areas on the sealed albums, scratches on photocards, missing inclusions, loose wrapping of the product by manufacturer)

※ PRODUCT CONTENT IS SUBJECT TO CHANGE. Product contents are determined by the respective company. ALL items are factory-sealed and kpocashop will not be responsible for any manufacturing errors or damages (e.g. missing content/internal damages). NO exchanges/refunds will be given for any issues deemed as manufacturing errors.