ZEROBASEONE ZB1 - Melting Point (Official Paper Mobile)

Please read carefully before making your purchase

Are the Photocards/album inclusions real and official?
All photocards/album inclusions sold on Kpocashop are 100% official and authentic, inclusions are first-hand from albums (contributed to Korea's official music chart) and bought from official Korea website.

Standard photocards condition
All photocards are generally in good condition, however kindly note that ‘manufactured defects’, or the way it’s stacked in the album are all beyond our control and cannot be reason for exchange or refunds. We do not check and inspect condition under lighting.

Album inclusion - All inclusions were sleeved as it was immediately upon unsealing from the packaging/album. We only check and inspect for major defect such as bent corners as 'defective' reason only and we do not sell any product that comes with the mentioned 'defective' reason.
For printed materials eg. pc or postcard, imprints, scratches, press marks, etc. that comes from manufacturing, or the way it was packed in albums, are not subject to exchange or refunds. 

Sealed/Sleeved Photocards directly from website - Kindly note that for bonus photocard as gift that comes sealed/sleeved directly from website, we will not be unsealing/taking it out at all. In this case it will be sleeved/sealed as pictured on the product page. The above mentioned applies here and are not subject to exchange or refunds. 
In the case of a bonus photo card as a gift, imprinting and scratches, ink splashes, warping, printing dust, and back defects that can only be identified by light reflection cannot be a reason for exchange or return. (Standard policy from Korea websites)

READY TO SHIP

Preparation: Upon receiving your order, it will be ship out within 3-5 working days.

Please also read FAQs/T&Cs

How is it delivered?

Depending on size & product type, it will be sleeved, toploaded/sturdy backing board, bubble wrapped 

What delivery method will be used?

Available delivery option are Singapore post, Qxpress, and DHL for both local and overseas shipping.

How long does it take to receive my order?

(For Ready To Ship) Order will be mailed out within 5 working days after order is placed. Please noted the estimated days stated is calculated after order has been shipped out, not from time of successful order placed.

(For PRE-ORDER) Please note that order will be mailed out to you 2-4 weeks from DATE OF RELEASE if no delay from the official website/company. Please noted the estimated days stated is calculated after order has been shipped out, not from time of successful order placed.

Local Shipping (Singapore): Estimated 2-5 working days upon mailing out

International Shipping (  upon mailing out)

2. Qxpress International: 8 - 30 days
3. DHL: 2-3 business days 
4. Amarex Express: 3-10 business days 

Kindly note that any delay by delivery is beyond our control. 

How much is shipping fee?

Shipping fee are calculated at checkout.

Are my order subjected to tax/customs?

Tax/Customs depend on the shipping destination. Do note that this will be charged by the customs to receiver if imposed in any case, and receiver has to pay to receive the parcel. Kindly check on the import country’s custom rules. We do not collect any tax on behalf of customs.